Technical Support

THANK YOU FOR VISITING THE L.A.B EQUIPMENT, INC.
TECHNICAL SUPPORT CENTER & ON-SITE SERVICES!

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Do you need assistance with....

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TECHNICAL SUPPORT CENTER - Questions on the operation or performance of our test machines or software? L.A.B. Customer Support Representatives are here to help.  Just give us a call from 9:00 a.m. to  5:00 p.m. Central Time at:

(630) 595-4288

Or contact our CUSTOMER SERVICE DEPARTMENT

CHINA TECHNICAL SUPPORT CENTER- L.A.B now offers service directly in Shanghai China. Please feel free to contact our local China Service office at:

servicechina@labequipment.com

Training: L.A.B. Technicians are available to provide training on equipment operations and functions at our various manufacturing locations.  With simulation systems equipped with control and data acquisition software, such as and Test Lab Professional™ and DAS-105™, complete software advice and training is available.

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Troubleshooting: If your hardware or software does not seem to be responding correctly, contact our Customer Service Center or via phone and we will be pleased to assist you.

Manuals: Agree Vibration Test Systems

On-Site Services: L.A.B. Equipment has factory trained support engineers and customer service representatives world wide for GLOBAL SUPPORT of our equipment. To find the sales representative in your area REQUEST A REP.

Installation: Whether you are preparing for the receipt of new equipment or relocating existing equipment, L.A.B. can help with all stages of the installations from site preparations, to securing the equipment in place, plus complete operational system check out and re-calibration.

Hydraulic vibration installation pictures

Repairs: If a machine is not running properly or requires updates or repairs, L.A.B. can be there to help.  Our technicians can visit your facility to perform equipment evaluations and repairs.

Retrofits: Hardware modernization kits and software systems are available for many "vintage" machines including AGREE vibration tables, compression testers and DOS-based computerized programmable shock machines.

Training: Our field service technicians and representatives are available to provide training on equipment operation and preventative maintenance training at your site.  Contact our CUSTOMER SERVICE DEPARTMENT or by phone to request pricing and to schedule an in-house training session.



Contact Lab Equipment Systems